Reliable

32 years of reputation and quality assurance

01

Professional

Meeting user needs and providing solutions

02

Sincere

Serve customers wholeheartedly

03

Rigorous

Is our first consideration for every action we take

04

Comprehensive

Do everything possible for customers

05

Convenient

Don't let customers do repetitive things

06

Guarantee

  • Mayang offer time-unlimited quality guarantee
  • The most stable and reasonable price
  • Delivery on time
  • Trustworthy service

2018 quality report

  • 0.12% rejection in 38,000 tons production value
  • “0” quality issue report from customers on March, July and November

Quality issue process

  • First of all, we will collect all information about the issue parts, such as the casting number, pictures and the working condition to figure out the real reason why the products happened issue.
  • Then, our engineer will trace the production records according to the casting number, and analyzing the casting sample again we kept, the pictures will bring a lot of information what we need.
  • Finally, they will make a solution to avoid the issue happen again. The quality tracing person inspects and follows how is going of the quality solution.

Price guarantee

  • Ensure the current offer is the most stable & reasonable price
  • 1 year valid per agreement
  • The price fluctuation is depend on the material cost and exchange rate, but the 5% down and up, the price will keep same.
  • To door price

Guarantee for Delivery

  • MY use ERP system manage the production schedule, the progress will update everyday at each process to make sure the process in schedule.
  • The production ERP system will remind automatically to process once the date out of schedule, and workshop have to perform by order of production manager.
  • Process in the highest priority to meet clients short and urgent delivery request.

Customer Service

  • Customer site visits, both before & after sales
  • Technical proposal in response to the customer specific requirements
  • Technical support for the product applications
  • Seeking customer’s feedback for continued improvement